Privacy Policy

Effective Date:  June 1, 2026

Debug Pest Control (“Debug,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, communicate with us, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing or service address

  • Account registration information

  • Information submitted through contact forms, quote requests, promotions, surveys, or contests

  • Any other information you choose to provide

Information Collected Automatically

Like many websites, we automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type and version

  • Device information

  • Referring website

  • Pages visited

  • Date and time of visit

  • Website usage and interaction data

This information may be collected through server logs, cookies, and similar technologies.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and remember your preferences.

Cookies are small digital signature files stored by your web browser that allow your preferences to be recorded when visiting the website. They may also be used to track your return visits to the website.

You can typically control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain portions of the website.

Third-party advertising, analytics, or marketing providers may also use cookies and similar technologies to collect information about website usage.

How We Use Information

We may use collected information to:

  • Provide and manage pest control services

  • Respond to inquiries and customer service requests

  • Schedule and confirm appointments

  • Process transactions

  • Improve our website, products, and services

  • Personalize website content and user experiences

  • Send service updates, appointment reminders, and account-related communications

  • Conduct promotions, contests, and marketing activities

  • Comply with legal obligations

  • Protect against fraud, unauthorized activity, and misuse of our services

Email Communications

Email addresses will not be sold, rented, or leased to third parties.

We may send emails regarding:

  • Service updates

  • Appointment reminders

  • Company news

  • Promotional offers

  • Special discounts

  • Other information related to our services

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Communications

By providing your contact information, you understand that Debug Pest Control may send occasional text messages or emails for appointment reminders and promotions.

Message and data rates may apply. Message frequency may vary depending on your interactions with us and the services you receive.

Information Sharing and Disclosure

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Website hosting providers

  • Customer relationship management platforms

  • Payment processors

  • Marketing service providers

  • Scheduling and communication platforms

  • Analytics providers

These service providers are authorized to use personal information only as necessary to provide services on our behalf.

We may also disclose information when required by law or when necessary to:

  • Comply with legal obligations

  • Protect our rights and property

  • Investigate suspected fraud or illegal activity

  • Protect the safety of customers, employees, or the public

Contests and Promotions

All winners of social media contests must:

  • Be at least 21 years of age

  • Not be related to or reside with any Debug Pest Control employee

  • Reside within the Debug Pest Control service area

Additional contest-specific terms and conditions may apply.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage users to review the privacy policies of any external websites they visit.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that personal information has been collected from a child under 13, we will take reasonable steps to delete that information.

Your Privacy Choices

You may:

  • Opt out of marketing emails by using the unsubscribe link in our communications

  • Contact us to update or correct your information

  • Configure your browser settings to manage cookies and tracking technologies

Please note that disabling cookies may affect certain website features.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Debug Pest Control
https://www.debugpestcontrol.com/
41 Cedar Swamp Rd. Smithfield RI 02917

SMS Campaigns

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.